Officeworks

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Reviews of Officeworks

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  The Motivation Store : Added February 22, 2022

  ★ ★ ★ ★ ★
  This review is less about the Officeworks and more about one of their staff members, Mandy.
  Mandy is simply passionate about helping the customers. She goes beyond and help you get your printouts. Even if you don’t have a common file format, Mandy looks for different options to somehow get the print out.
  She doesn’t hesitate to call her other team members and ask for help. While she does all for you, she is mindful about the other customers waiting behind. So, if she senses that your case is going to need more time, she politely asks you to wait and serves other customers and then comes back to you.
  Mandy’s attitude towards her work is clearly an inspiration for me. Wish her the best!
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  Eriza San Miguel Added February 17, 2022

  ★ ★ ★ ★ ★
  Went to get some printing done and was served by a gentleman named Dan. Very friendly, knowledgeable and helped me with my printing needs. First class customer service!
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  Martin Valek Added February 16, 2022

  ★ ☆ ☆ ☆ ☆
  Omg don't bother calling them.... 1 hour later no response....phone goes dead between 3.15 and 3.20 minutes so I gather their internal stats look good.... Run!!!!
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  Al C Added February 16, 2022

  ★ ★ ☆ ☆ ☆
  Ordering online and the click and collect process was very quick and easy. The trouble is I was in the store half an hour earlier trying to purchase the item (Seagate 4TB Expansion Drive) off the shelf & while at the counter was casually told by a passing staff member they were out of stock. There was no checking the system or having a look out the back, they just didn't have it and that was that. After coming home and having another look online, the product was there at the store and I was able to order it online. Bit of an inconvenience and all but mainly just not the sort of basic administrative error you want from the people you go to for all your IT solutions..
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  Silver Lining Added February 02, 2022

  ★ ★ ★ ☆ ☆
  They don't answer the phone. I ordered online for click and collect. I picked up with no issues but then noted 2 items missing. NO email to let me know. Rang the website and they said it would arrive at this store the next day. I have run multiple times to make sure but no one is picking up the phone. I won't be happy if I go there and items are not there for pick up again.

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About officeworks.com.au

Office Supplies, Office Furniture, Stationery, Ink & Toner at the lowest prices | Officeworks
Officeworks is Australia's largest supplier of office and stationery products at the lowest prices everyday. Buy online or visit our stores now