Hornsby Auto Service

Reviews of Hornsby Auto Service

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  Bryce Gilroy Added January 11, 2023

  ★ ★ ★ ★ ★
  Quick and easy service. The technician walked me through everything, breakpad change was efficent. The technician was friendly and straight to the point. I felt like a welcomed first time customer
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  송용상 Added January 02, 2023

  ★ ☆ ☆ ☆ ☆
  Doesn't even deserve 1 star. Mechanic asks for bank transfer for the fee. Got my car repaired here, wasn't even provided invoice or a receipt, the guy told me my car should run fine after the repair, car broke down in the middle of the highway for the same problem just after I picked the car up. I had to spend 1000 dollars just to get my towed, asked if there could be something done as for warranty, reply was "get the whole transmission changed for extra 2000 dollars." Which he should have told me about this in the first time, before I spent 1000dollars just for towing my car off the highway. Zero professionalism , zero service satisfaction.
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  Dong Jin Lee Added December 29, 2022

  ★ ☆ ☆ ☆ ☆
  I had visited this mechanic once before for white slip. They insisted to chage brake pad without any specific inspection while the other mechanic shop was saying "it is not needed to be changed because it is still good enough." It was not even concerned with white slip. They called expensive price for the white slip service. I've got white slip at the other mechanic and changed the brake pad about 2 years later, after more than 15k km. I've never been in this shop after then. NOT recommand.
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  Peter Kovac Added December 24, 2022

  ★ ☆ ☆ ☆ ☆
  Asked for a quote only. Ended up paying $40. This shop charges $20/day for parking your car if you do not pick it up immediately even though 3/4 spots he has were empty when dropping off and picking up. Just wants to take your money. This shop is not busy, did not see mechanics working as in other shops. It was a mistake to go here. Avoid.
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  Julie Yang Added December 22, 2022

  ★ ☆ ☆ ☆ ☆
  DO NOT GO HERE. Dont waste your money on a SCAMER. there was a problem with my car. He told me the reason of the problem and said i needed to get two parts replaced, each costing $250. I paid $500 in total and the next day the problem came back. I told him the replaced parts didnt fix the problem but he said 'I did what the machine detected as faulty' and he refused to fix my car or give me a refund. was ripped off $500 and fixed nothing. Pretty much a scam. replacing parts that wasnt even the problem. Terrible skills and terrible customer service

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